Privacy Policy
Texas Turf Design, LLC – Privacy Policy and Terms & Conditions
Effective Date: [1/01/2025]
Texas Turf Design, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and Terms & Conditions explain how we collect, use, and safeguard your data—including information about our SMS communication program—in full compliance with applicable privacy and telecommunications regulations.
1. Information We Collect
We may collect personal information when you:
•Submit a quote request, contact form, or communicate with us via our website.
•Opt in to receive updates, quotes, or text messages about our services.
•Interact with us through social media, phone, or email.
Information we may collect includes:
•Name, phone number, and email address.
•Service preferences and project details.
•Communication history related to your inquiries or services.
2. How We Use Your Information
We use your information to:
•Provide quotes, updates, and respond to requests.
• Send informational, promotional, and account-related SMS messages about our services.
•Improve our customer experience, website, and communications.
We never sell or share your information with third parties for marketing or any other reason.
3. Data Transfer Restrictions
We do not transfer your personal data to external organizations under any circumstances, even with consent.
Strict internal access controls and digital safeguards prevent unauthorized use, sharing, or disclosure.
4. SMS Communications Policy
By opting in, you consent to receive text messages from Texas Turf Design, LLC.
Message Types (consistent across all sections):
You will receive informational, promotional, and account-related SMS messages about our services.
Message Frequency (consistent across all sections):
Messages are typically sent no more than twice per week.
Message and Data Rates:
Standard message and data rates may apply depending on your mobile plan and carrier.
Help Instructions:
For assistance, reply HELP to any message you receive.
Opt-Out Instructions:
To stop receiving messages, reply STOP or UNSUBSCRIBE to any message at any time.
Once unsubscribed, you will no longer receive SMS messages unless you opt in again.
5. Data Protection
We use advanced security measures, including encryption, firewalls, and secure hosting, to safeguard your personal information.
Access is limited to authorized personnel only, and regular audits ensure compliance and data integrity.
6. Third-Party Links
Our website may include links to other sites.
We are not responsible for the privacy or data practices of third-party websites. Please review their privacy policies separately.
7. Your Rights
You have the right to:
•Access, correct, or delete your information.
•Withdraw consent for SMS or marketing messages.
•Request details about how your data is used.
To exercise these rights, please contact us using the details below.
8. Terms and Conditions of Service
By using our website, engaging our services, or subscribing to SMS communications, you agree to the following:
•Change orders during installations are billed at $10 per square foot.
•Texas Turf Design, LLC is not responsible for damage to sprinkler systems or irrigation components.
• We are not responsible for turf damage caused by Low-E window reflections.
•Post-installation changes or adjustments requested by the customer will incur additional charges.
•Turf products include a 15-year manufacturer warranty, and installation warranties are provided by Texas Turf Design, LLC.
SMS Terms (Aligned with All Sections)
Message Types:
You will receive informational, promotional, and account-related messages about our services.
Message Frequency:
Messages will be sent no more than twice per week.
Message and Data Rates:
Standard message and data rates may apply.
Help Instructions:
For assistance, reply HELP to any text message you receive.
Opt-Out Instructions:
To stop receiving messages, reply STOP to any text message you receive.
9. Policy Updates
We may update this Privacy Policy and Terms & Conditions periodically.
All changes will be posted on our website with an updated effective date.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, our SMS communications, or Terms & Conditions, please contact us:
Texas Turf Design, LLC
📧 Email: texasturfdesign@gmail.com
📞 Phone: (972) 777-1227
🌐 Website: https://www.texasturfdesign.com